At iStar US/Canada, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services. By using our website or services, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

1. Personal Information:
   • Name, email address, phone number, billing and shipping addresses, and payment details.
   • Account information, such as username and password, if you create an account with us.
2. Order Information:
   • Details about the products or services you purchase, including order history and preferences.
3. Technical Information:
   • IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
4. Communication Data:
   • Records of your interactions with our customer support team, including emails, chats, and phone calls.

How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders, including payment processing and shipping.
• To communicate with you about your orders, account, or inquiries.
• To improve our website, products, and services based on your feedback and usage patterns.
• To send you promotional offers, newsletters, and updates (you can opt out at any time).
• To comply with legal obligations and protect against fraudulent or unauthorized transactions.

How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, processing payments, and delivering products (e.g., payment processors, shipping carriers).
• Legal Authorities: When required by law or to protect our rights, safety, or property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Update: You can review and update your account information by logging into your account or contacting us.
• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
• Data Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

iStar US/Canada
Email: [email protected]
Phone:  +1 717-941-9228
Address: 620 American ave, Suit D-114, king of prussia PA, 19406

Thank you for trusting iStar US/Canada with your personal information. We are dedicated to maintaining your privacy and providing a secure shopping experience.